AI Cheer — Help & Support
Need a hand? Start here.
Email:
stephenhartwd@gmail.com
We aim to reply within two business days.
We aim to reply within two business days.
Getting a good score
AI Cheer reads your body position frame by frame. Scores are most accurate when:
- Your whole body stays in frame for the entire clip.
- You film front-on, with the camera roughly at hip height.
- The lighting is bright and even — avoid strong backlight.
- The clip is short, about 3–6 seconds, showing one skill.
- Only one person is in frame.
"We couldn't read enough body frames"
This means the pose couldn't be detected reliably. Re-film in brighter light, step back so your full body including hands and feet is visible, and keep the camera still.
Low-confidence scores
When key joints are partly hidden, AI Cheer flags the score as lower confidence rather than pretending to be certain. Re-filming from a cleaner angle usually resolves it.
Subscriptions
- Manage or cancel: iOS Settings → your name → Subscriptions.
- Already paid but the app is locked? Tap Restore on the unlock screen, signed in with the Apple Account you purchased on.
- The lifetime unlock is a one-time purchase, not a subscription.
- Refunds are handled by Apple at reportaproblem.apple.com.
Your data
All analysis runs on your device and nothing is uploaded. To erase everything, use Delete All Data in Profile, or delete the app. See the privacy policy.